Here at Parr’s Heating and Refrigeration Centre we pride ourselves on excellent customer satisfaction and are committed to providing prompt, knowledgeable, thorough and friendly support to our customers. Below are just some of our customers who agree! 


Thanks so much. I just wanted say that the guys that came and did our installation, were excellent. They did an excellent job on the installation and were professional and friendly. I couldn’t fault there work. I’m very happy thanks. I’m loving the new heat pumps. Thank you for the bottle of wine, Merry Christmas

Kind regards, Dan

Thank you for a professional job! The installers were polite, efficient and prompt.   We will recommend Parr’s to all our friends.

Chris and Sheila Berriman, TAS

Perfect Michelle, really appreciate the level of service you and your business have provided here, you reacted the fastest to my plea for help both on the initial assessment and then the follow up sales quote, and then with a prompt install, which is why Parrs have come out on top of the 2 other responders. Great customer service so please feel free to pass on.

Darren, Westpac

Hi Andre, we have survived the winter with the new pump and I think it is truly amazing. The amount of heat it puts out and the way it distributes the heat is way better than the previous one. It was clearly a really good investment. Thanks!


I just wanted to say a quick hello and to say thank you and also congratulations to the team you employ. They did a wonderful job in setting this system up, everybody was on time, very polite, cheerful and accommodating. Zac seems like quite a special young man, amazing to see him work, he really knows his stuff. The painter was also really wonderful. But then so were you. You sold us the right size system and it was tested today during the heat and it actually worked well in keeping the temperature down in the whole unit. Also you are a pleasure to deal with!
So now I would like to wish you a wonderful Christmas and a happy healthy and peaceful new year.
Be safe and be happy.


Your firm’s service and workmanship have been excellent, which was reward enough, but to receive such a unexpected ‘thank you’ gift, was exceptionally generous.

Neil Rogers

I found the office staff excellent from the time I called about my old heat pump not working to accepting the quote for the new one. Andre was knowledgeable & approachable, answered my questions very satisfactorily. Both technicians were very professional & helpful. I am very happy with the advice received about the condition of my old heat pump and the standard of installation. My new heat pump is so much quieter & more effective than the old one.

Fiona, Howrah TAS.

Office staff were polite and helpful. They were very eager and very helpful to arrange a technician quickly to come, due to the very cold weather. The technicians were very polite and helpful when choosing the new heater, explain delay in installation, open communication. Very helpful in arranging a suitable installation so I could attend a funeral. The installers were quick and efficient, took shoes off at the door. I am very likely to recommend Parr’s to a friend in the future.

Joy, Howrah TAS.

Office staff were helpful and friendly. Home survey staff were excellent, really good service. Installation staff were pleasant and helpful. Fantastic to have a new heat pump with no hassles. Have already recommended you to other people. Big thanks!!

Rebekah, South Hobart TAS.

I found the office staff friendly and efficient. The sale rep was excellent, honest and fair. The tradesman performed a competent, quality and neat installation and also very helpful. It appears the system is of very good quality and reliability. We are very please with the performance!

Chris, Upper Dromedary TAS.

The technician, Jarrod, was very friendly, helpful, efficient and knowledgeable. Also respectful of my house, took his shoes off before entering. He identified the problem and explained the issue. Jarrod answered al of my questions to my satisfaction. I would recommend Parr’s and have done so to my neighbor, who has had one installed by your company.

Ken & Kaye, Taroona TAS.

Office staff were polite, contacted me to postpone service due to emergency call out, no problems. Service technician was tidy and efficient, no complaints. Happy to recommend Parr’s!

M.Edwards, Howrah TAS.

Office staff were very helpful every time i called with queries. Service technicians are polite and always on time. The service to date is outstanding, I’m impressed!

Irene, Bellerive TAS.

Very helpful and friendly office staff. Worked out a day to suit bother parties, explained what needed to be moved, etc. Service technician was efficient and friendly, arrived on time, explained work details. I have previously had our heat pump serviced by Parr’s and will only be too happy to again and have also recommended Parr’s to others!!

Lorraine, Blackmans Bay TAS.

I have been a customer of Parr’s for many years and have always received excellent service from you. I have no hesitation in recommending your company to others!

Fran, Ferntree TAS.

Friendly and helpful office staff. Excellent and great to deal with, very experienced and great at talking things through. Outstanding service, highly recommended!

Lauren, Mt Stuart TAS

Very friendly office staff and really helpful regarding times and any queries I had. Service was excellent, friendly and explained things very well. I would recommend Parr’s to family and friends, as I found the services of all staff to be friendly and helpful.

Louise, Oakdowns TAS

Andre was exceptional, this product was purchased as a result of previous business interaction with Andre. Otherwise would have installed a normal cylinder. Ben Harris (plumber) was excellent, efficient, motivated and friendly. Have retained his details and will definitely use again.

C.Morris, Hobart TAS