Parr's Heat Pump & Refrigeration Centre are proud to be Silver sponsor of White Cloud Foundation's yearly event, The Matthew Millhouse Salute, held on the last Sunday in March each year.
The annual event, in its fourth official year, challenges participants to paddle, run, pack march or walk to raise awareness for issues arising from depression, anxiety, perinatal depression and post-traumatic stress disorder in veterans and their families. The Salute has raised over $30,000 in the last three events with 2019 raising its largest total to date of $14,000.
On Sunday, 29 March 2020 participants will be able to choose between kayaking, running, pack marching or walking to and from Bellerive Beach. The day will start with a welcome by the event’s Patron, Garth Callender, followed by a short military ceremony in Matthew’s honour consisting of The Last Post before the ‘starting gun’ sounds. This is a wonderful motivator for participants, an annual tradition and something that is particular to The Salute.
Established in 2016 in honour of Trooper Matthew Millhouse who passed away on 28 August 2015 from Young Onset Dementia. Matthew’s light armoured vehicle was involved in a car bomb explosion in Iraq in 2004. Matthew was knocked unconscious momentarily which ultimately led to his dementia diagnosis 9 years on. Matthew was 36 years old and is survived by his wife, Terese and their now 9 year old daughter, Eleanor.
Matthew and Terese have been supporters of the White Cloud Foundation since 2013 when they became aware of the organisation and its quest to raise awareness and funds to support early intervention of depression, anxiety and PTSD. Matthew was also diagnosed with these illnesses, and Terese continues to manage depression and anxiety following Matthew’s death. Terese has been working with White Cloud and The Matthew Millhouse Salute Committee since Matthew’s passing to bring the event to life.
What made the difference on us selecting Parrs was the exceptional customer service on your and Andre's part. Streets ahead of any of your competitors.
We want to thank you for the follow up you conducted after the initial installation. Good customer service isn't just words, it is demonstrated through actions. Parrs stood by us in a situation that could have been lengthy and uncomfortable.
We would like to say a big thank you to Parrs for their efficiency for the fast installation of our heat pump. Also we would like to thank the staff and the workers that came out. No effort was too much for them.
Thank you once again,
The whole experience has been great! The heater is so much better and I have been most impressed by the customer service of the whole team.
I found your onsite visit and quotation yesterday to be a great experience compared to some of the other companies I’ve had interactions with recently, thanks Andre.
Hi Michelle, This is to let you know how impressed we are with the team who came today. Lovely young men who not only did things well and cleaned up but who treated us with respect and friendship. Look after them they an asset to the company. Now I will turn up the thermostat and see what happens Thanks for the wine and choccies. A surprise.
A big thankyou for the professional service provided by your Company. The girls on the phone were very polite and friendly and Paul who did the service was very professional and friendly. Nice to deal with these type of people and I would not hesitate to recommend your Company to everyone. Thanks again.
Hi Andre, All of the fellas worked hard, the work is now complete and our new products look great. Many thanks Andre for all of your help and guidance, and for being so accommodating. We are very happy customers.
Could you pass my thanks onto the Manager for the professionalism and expertise of his staff who came out and serviced, and then repaired my heat pump, just prior to Christmas. It has made such a difference, particularly coming into an early winter. I have truly noticed the improved performance. Thank you.
“We are very pleased with the professional job everyone at Parr’s has done, especially the two installers who were friendly, diligent and professional and the installation looks better than we expected. Would highly recommend Parr’s to other Tasmanians.”
I must say all my dealings with your firm both directly and indirectly have been first class and excellent service. Please pass on my thanks to Michelle Squires for all her assistance and to Wayne, Zac and Tom who all worked very hard to complete a great job with my Daikin heaters yesterday. I am all set up for next winter now.
Thanks so much. I just wanted say that the guys that came and did our installation, were excellent. They did an excellent job on the installation and were professional and friendly. I couldn’t fault there work. I’m very happy thanks. I’m loving the new heat pumps. Thank you for the bottle of wine, Merry Christmas