Hi Team
I just wanted to thank you for the excellent service I received in installing the two heat pumps at my rental at 36 Cross Street Newtown.
Andre was excellent and Matt was terrific too, as were the ladies I spoke to over the phone.
Thank you once again and I will be sure to recommend Parrs to my friends and family.
Kind regards
Hi Parrs,
My Husband and I were most impressed with the professionalism, politeness and efficiency of your team that installed our system. They left our home clean and tidy, which is a huge plus after cutting plasterboard!
Please pass on our thanks. We would not hesitate to recommend Parrs to friends and family.
Our home has been very toasty this long week-end.
Thanks again,
Kind regards
To Andre and the team at Parrair,
Recently I had the pleasure of dealing with your company.
From the moment I walked in the door to the showroom to the moment the installers left my house I have nothing but praise for this business.
The initial consult was booked in the showroom and Andre turned up on time for the in house consultation. His recommendation of unit, capacity etc was spot on.
Andre was friendly, courteous and listened to my needs and made me feel very comfortable about going with his team. I was happy to proceed with the order and given an install time that was two weeks later.
The installers turned up exactly on time and very efficiently installed the unit and cleaned up beautifully. They even arranged for the day to be 36 degrees! Perfect to test the unit out.
I absolutely recommend Parrair, I would use them again happily
Well done on operating a very well run business.
Kind regards
I would also like to let you know that we are very happy with the install and the product. The guys who came and put the units in did a great job and went above and beyond to make sure it was all very neat. They also cleaned up after the job well and came back promptly to fix a couple of things that couldn't happen on the day.
We are also very happy with how fast you managed to have someone out to quote and then do the installation.
Thanks very much, we won't hesitate to recommend your company!
Cheers,
To the team at Parrs,
We would like to thank you for the professional way you do business, it has been a pleasure to have used your company.
From the quick return email to our original enquiry, to the pure professional manner of John when he came to do the quote, right up to the moment the boys that installed the unit left today, it has been fantastic service.
We would recommend your company no problem at all.
Regards Clive & Karen Traill
ps. Thanks for the bottle of wine, its the little things that count.
Thank you again for your prompt responses, changes to days etc in getting our heat Pump diagnosed, serviced and cleaned etc.
Special mention to Bayley for his excellent work again in getting the tasks and jobs done! A highly professional approach by Bayley and excellent communication skills and tasks completed etc.
We will definitely be recommending Parr's excellent services to family and friends as well as using your services again in the future.
Thankyou also to Poppy.
Regards,
Thank you very much and will definitely be getting a service with you next year. Hopefully with Harley as he was excellent. Really appreciate the quality of your servicing and after 10 years very happy with heat pump, where it is in the room and its warmth.
Hi Andre & Team,
Just advising this invoice for the balance of our heat pump installation has now been paid.
We would like to thank you all for the wonderful customer service you & the team provided. From our initial enquiry to the quoting process and installation - we are really impressed and the bottle of Pinot was a very unexpected and lovely touch!
Thank you once again, we won't hesitate to recommend you!
Kind regards,
Hi Andre
The ducted heating has been installed for 3 months now and I’m pleased to say that we are delighted. The house has been transformed. We’d like to thank the Parrs team for all their hard work. Both the product and the service provided by Parrs is exceptional.
Thank you
To all at Parr Air,
We at St James would like to sincerely thank you for the effort you expended on the timely installation of our new heating system, especially after the discovery of asbestos disrupted all of our schedules.
We understand that you spared no expense of either time or labour in completing the job on a Saturday so that we could comfortably use the church again that Sunday.
Such exemplary customer service is rare and we thank you once again.
Kind Regards,
Dear Michelle,
What made the difference on us selecting Parrs was the exceptional customer service on your and Andre's part. Streets ahead of any of your competitors.
Many thanks,
We want to thank you for the follow up you conducted after the initial installation. Good customer service isn't just words, it is demonstrated through actions. Parrs stood by us in a situation that could have been lengthy and uncomfortable.
We would like to say a big thank you to Parrs for their efficiency for the fast installation of our heat pump. Also we would like to thank the staff and the workers that came out. No effort was too much for them.
Thank you once again,
The whole experience has been great! The heater is so much better and I have been most impressed by the customer service of the whole team.
Thank you.
I found your onsite visit and quotation yesterday to be a great experience compared to some of the other companies I’ve had interactions with recently, thanks Andre.
Hi Michelle, This is to let you know how impressed we are with the team who came today. Lovely young men who not only did things well and cleaned up but who treated us with respect and friendship. Look after them they an asset to the company. Now I will turn up the thermostat and see what happens Thanks for the wine and choccies. A surprise.
A big thankyou for the professional service provided by your Company. The girls on the phone were very polite and friendly and Paul who did the service was very professional and friendly. Nice to deal with these type of people and I would not hesitate to recommend your Company to everyone. Thanks again.
Hi Andre, All of the fellas worked hard, the work is now complete and our new products look great. Many thanks Andre for all of your help and guidance, and for being so accommodating. We are very happy customers.
Could you pass my thanks onto the Manager for the professionalism and expertise of his staff who came out and serviced, and then repaired my heat pump, just prior to Christmas. It has made such a difference, particularly coming into an early winter. I have truly noticed the improved performance. Thank you.
“We are very pleased with the professional job everyone at Parr’s has done, especially the two installers who were friendly, diligent and professional and the installation looks better than we expected. Would highly recommend Parr’s to other Tasmanians.”
I must say all my dealings with your firm both directly and indirectly have been first class and excellent service. Please pass on my thanks to Michelle Squires for all her assistance and to Wayne, Zac and Tom who all worked very hard to complete a great job with my Daikin heaters yesterday. I am all set up for next winter now.
Thanks so much. I just wanted say that the guys that came and did our installation, were excellent. They did an excellent job on the installation and were professional and friendly. I couldn’t fault there work. I’m very happy thanks. I’m loving the new heat pumps. Thank you for the bottle of wine, Merry Christmas
